Rocsys Proactive
Services

The Rocsys Portal provides a constant, watchful presence over your operations, translating every system action into a clear path for optimization. By monitoring performance and completing updates in the background, the platform resolves friction before it reaches your workflow. And our consulting team helps you increase operational performance along the way.

Advancing your fleet,
simplifying your day.

Unified

Centralized visibility and control. Seamless integration.

Expert-led

From setup to scale, supported by dedicated Rocsys expertise.

Supported

Responsive support and maintenance for smooth operations.
Monitoring & Integration

Seamless integration. Total control.

Rocsys Portal

Gain real-time insights into system performance, usage, and activity to quickly identify issues and optimize workflows. With centralized data and actionable analytics, teams can improve troubleshooting, increase reliability, and keep operations running at peak efficiency.

Actionable performance overview

Track usage, success rates, and system activity to identify issues faster. Optimize operations with real-time data for higher reliability and uptime.

Full system visibility at a glance

Monitor performance, track updates, and access system history in one place. Stay in control with centralized insights and instant access to key documentation.

Maximize uptime with real-time insights

Respond instantly to issues with configurable alerts and proactive notifications. Access visual data remotely to resolve challenges quickly and keep operations running.

Rocsys APIs 

Seamlessly integrate Rocsys into your IT systems to gain full control of your charging infrastructure. Secure APIs enable real-time monitoring, remote operations, and direct connection with fleet systems for more efficient, scalable workflows.

 

You get:

 

  • System overview
  • Plug-in status monitoring
  • Remote plug-in control
  • Remote issue resolution
  • System and cycle insights

Rocsys Portal

Gain real-time insights into system performance, usage, and activity to quickly identify issues and optimize workflows. With centralized data and actionable analytics, teams can improve troubleshooting, increase reliability, and keep operations running at peak efficiency.

Actionable performance overview

Track usage, success rates, and system activity to identify issues faster. Optimize operations with real-time data for higher reliability and uptime.

Full system visibility at a glance

Monitor performance, track updates, and access system history in one place. Stay in control with centralized insights and instant access to key documentation.

Maximize uptime with real-time insights

Respond instantly to issues with configurable alerts and proactive notifications. Access visual data remotely to resolve challenges quickly and keep operations running.

Rocsys APIs 

Seamlessly integrate Rocsys into your IT systems to gain full control of your charging infrastructure. Secure APIs enable real-time monitoring, remote operations, and direct connection with fleet systems for more efficient, scalable workflows.

 

You get:

 

  • System overview
  • Plug-in status monitoring
  • Remote plug-in control
  • Remote issue resolution
  • System and cycle insights
Integration Consultancy

Your fleet never stands alone.

Tailored consulting

We work with our customers through every step of their project, from site planning, vehicle and connector integration, training, maintenance, and more.

Let’s design your operations together.

Get in touch
Proactive Care

End-to-end service for operational continuity.

Remote monitoring

Remote monitoring provides continuous visibility into your operations, enabling early issue detection and fast intervention. Real-time data, alerts, and diagnostics help maintain performance, reduce downtime, and keep your fleet running without interruption.

Field maintenance

On-site maintenance delivers expert intervention directly where it’s needed, ensuring fast issue resolution and reliable system performance. Tailored service plans help minimize disruptions, maintain uptime, and keep your operations running smoothly over time.

High Performance
99.9%+
plug-in success rate
Support Route

Issues resolved before you notice.

Most of the time, the system fixes itself. Built-in intelligence detects and resolves plug-in issues automatically. When it doesn’t, we step in—remotely first, onsite if needed.

Self-recovery

Up to three plug-in cycles automatic retries and system intelligence resolve most issues instantly

Remote fix

Real-time monitoring and diagnostics enable fast remote intervention

Onsite only when needed

Expert field intervention restores operations with minimal disruption

Explore the intelligence behind every connection.

Precision that improves over time.

Advanced computer vision detects vehicle inlets and adapts to real-world conditions, continuously improving through field data.

Learn more
Get In Touch

Plug into new potential.

Whether you’re scaling or just starting, let’s connect on how your infrastructure can work smarter.
Send a message or book a call with a Rocsys expert.

Schedule a meeting